Service Overview

Many households and companies find that obsolete IT equipment, commonly called electronic or e-waste, occupies valuable storage space because there is no ecologically convenient means to dispose of it. Environmental and data security concerns make finding a full service solution that much more critical. If there is some value return for the equipment, making the decision to dispose of it properly becomes easier. Newport Computer Services, Inc. (NCS) offers comprehensive Asset Recovery and Disposal Services for computer equipment. NCS’ corporate objective is to minimize environmental impact by re-using and recycling as much e-waste as possible, and disposing of scrap with minimal environmental impact. NCS can provide quotations for asset value based on customer-supplied basic configuration and condition information.

Service Offering

• Logistics

• 1-25 Assets

  • Provide customers with shipping labels for boxes of not more than 20”x20”x20” dimensions, weighing not more than 50 Lb., for pick up or drop off services (if packages do not meet this specification, additional rates may apply)

• Greater than 25 Assets

  • Provide customers with customized shipping options

• Audit

• Audit refers to capturing general information about each asset

• Receipt report created for the entire lot of assets being recovered; this provides the customer with a concise report of their assets

• Test

• Test is a process for computing devices (desktop, notebooks, tablets, etc)

• Test process captures specifications and functionality of the computing device; using those specs, NCS can determine the recovery value to be returned to you.

• Data Sanitation

• Hard drives overwritten to Department of Defense specifications with NEATã – proprietary overwrite software developed by NCS. If the data cannot be wiped, the drive will be degaussed or destroyed.

• Remove customer identifiers or asset tags

• Disposition

• Remarketing or environmentally-friendly disposal

• Settlement

• Report based on asset audit & test results

• Certificate of Disposal provided (upon customer request for value material)

• Payment for value material honoring quotations provided prior to contracting within 30 days of receipt of assets at processing facility

  • If any discrepancies to the original quotation occur, the customer will be notified in writing, describing any differences in condition or functionality, prior to settlement finalization

Fee Structure

• 1-25 Assets

  • $25.00/Asset for drop off transportation service

  • $35.00/Asset for items picked up by the transportation provider at customer’s location

• Greater than 25 Assets

  • $10.00/Asset + Freight Costs

  • $0.35/Lb. + Freight Costs for scrap asset lots

How the Process Works

Step 1

• Contact NCS through website email link or contact us link

Step 2

• NCS contacts the customer via email or phone

  • Provides quotations for value assets and associated fees

  • Verifies contact information

  • Determines the most convenient and cost effective method of transport

  • Forwards ARS Proposal

Step 3

• Customer returns signed proposal to NCS

Step 4

• NCS contacts customer for credit card information

  • Information collected in hand-written form and destroyed after transaction is complete

  • Fees charged to credit card by accounting

Step 5

• NCS arranges freight

  • Sends shipping labels electronically, or by other means requested by the customer

• Based upon transportation fee, customers may drop boxes at the logistics provider’s site or call the logistics provider to have the boxes picked up

  • Contracts with logistics company to provide customized shipping solution

Step 6

• NCS processes assets

• NCS provides settlement report, certificate of disposal and payment for value material within 30 days of receipt of assets

Process Flow

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